For purposes of AML/KYC Policy, “us,” “we,” or “our” or “Bithoven” or “” refer to the website and related services.

Our Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy (hereinafter “AML/KYC Policy”) is designated to prevent and mitigate possible risks of us being involved in any kind of illegal activity.

Crypto exchange is a complex and decentralized marketplace where cryptocurrencies are traded worldwide. In order to prevent illegal money laundering and terrorist financing, is fully compliant with AML/KYC Policy to avoid involvement in any kind of illegal activities. provides high-quality services to all clients by identifying and eliminating potential risks of money laundering. The effectively implemented AML/KYC rules are aimed at improving efficiency and stability in the crypto sphere and serve as a confidence-building measure for all parties.

Both international and local regulations require us to implement effective internal procedures and mechanisms to prevent money laundering, terrorist financing, drug and human trafficking, proliferation of weapons of mass destruction, corruption and bribery and to take action in case of any form of suspicious activity of our customers.

AML/KYC Policy covers the following matters:
  • Compliance Officer;
  • Risk Assessment;
  • Identity Verification Procedures;
  • Monitoring Transactions.

Compliance Officer

The Compliance Officer is the person, duly authorized by us, whose duty is to ensure the effective implementation and enforcement of AML/KYC Policy. It is the Compliance Officer's responsibility to supervise all aspects of our anti-money laundering and counter-terrorist financing requirements, including but not limited to:
  • Collecting customers' identification information;
  • Establishing and updating internal policies and procedures for the completion, review, submission and retention of all reports and records required under the applicable laws and regulations;
  • Monitoring transactions and investigating any significant deviations from normal activity;
  • Implementing a records management system for appropriate storage and retrieval of documents, files, forms and logs;
  • Updating risk assessment regularly;
  • Providing law enforcement authorities with information as required under the applicable laws and regulations.
The Compliance Officer is entitled to interact with law enforcement authorities, which are involved in the prevention of money laundering, terrorist financing and other illegal activities.

Risk Assessment

We, in line with the international requirements, have adopted a risk-based approach to combating money laundering and terrorist financing. By adopting a risk-based approach, we are able to ensure that measures to prevent or mitigate money laundering and terrorist financing are commensurate with the identified risks. This will allow resources to be allocated in the most efficient ways. The principle is that resources should be directed in accordance with priorities so that the greatest risks receive the highest attention.

Identity verification

In order to comply with AML/KYC legal requirements, requires platform users to complete the verification process, which gradates into 2 (two) tiers. The first tier is email verification. Upon its successful completion, the daily withdrawal limit is set at 2 BTC or equal to this sum for all cryptocurrencies supported on at current exchange rate. The second tier is identity and address verification procedures. Once the user’s identity and address are verified, the daily withdrawal limit is set at 100 BTC or equal to this sum for all cryptocurrencies supported on at current exchange rate.

Our identity verification procedure requires the customer during the registration to provide us with such documents according to AML/KYC Policy:

a) Identity Document – this is a valid, reliable and independent source document with the following information: First Name and Last Name; date of birth; customer's photo, identity document serial number. The customer is free to provide one of the following types of documents:
  • National ID card (both sides) or national passport;
  • International passport;
  • Driver's license (both sides).
Please note that we accept documents as proof of your identity only if all the information in it is provided with Latin transliteration.

b) Proof of Address ꟷ this is a document which confirms the customer's residential address, in particular First Name and Last Name, address and issued within the last 3 months. The customer is free to provide one of the following types of documents:
  • Certified tenancy agreement or a bank statement;
  • Utility or electricity bill;
  • Tax return or council tax;
  • Other official document with current residential address, First Name and Last Name and issued within the last 3 months.
Please note that we accept documents as proof of address only if all the information in it is provided with Latin transliteration.

c) “Selfie” ꟷ a photo of yourself holding a sheet of paper with the text “” and the current date.

We will take steps to confirm the authenticity of documents and information provided by the customer. All legal methods for double-checking identification information will be used and we reserve the right to refuse service to certain customers who have been determined to be risky or suspicious.

We reserve the right to verify a customer's identity on an on-going basis, especially when his/her identification information has been changed or his/her activity seemed to be suspicious (unusual for the particular customer). In addition, we reserve the right to request up-to-date documents from the customer, even though he/she passed identity verification in the past.

Customer's identification information will be collected, stored, shared and protected strictly in accordance with our Privacy Policy and related regulations.

We reserve a right to reject any person on registering on and using related services if we are unable to verify any information due to non-cooperation of the customer, or if customer's actions are likely to have a material adverse effect on us for being in violation of any applicable laws or industry best-practice guidelines. We will also reject and end any relationship with any person who is a subject of sanctions (financial and others) of any country of the world as well as any international respected organization.

We may from time to time temporarily reject customers from some countries/territories according to FATF “High-Risk and Other Monitored Jurisdictions” recommendations and our risk-management policy. This applies to both new customers at the registration stage and existing users of our services. In the latter case, we will notify the client of the refusal to provide services in advance, and provide reasonable time for the termination of the use of our services.

Monitoring Transactions

The customers are known not only by verifying their identity (who they are) but, more important, by analyzing their transactional patterns (what they do). Therefore, we rely on data analysis as a risk-assessment and suspicion detection tool. We perform a variety of compliance-related tasks, including capturing data, filtering, recordkeeping, investigation management, and reporting. System functionalities include:

a) A daily check of customers against recognized “black lists” (e.g. OFAC), aggregating transfers by multiple data points, placing customers on watch and service denial lists, opening cases for investigation if it is essential, sending internal communications and filling out statutory reports, if applicable;

b) Case and document management.

With regard to AML/KYC Policy, we will analyze all provided customers' data and monitor all transactions and it reserves the right to:
  • ensure that transactions of suspicious nature are reported to the proper law enforcement authority through the Compliance Officer;
  • request the customer to provide any additional information and documents in case of suspicious transactions;
  • temporary suspend (block) or terminate customer's account when we have reasonable suspicion that such customer is engaged in illegal activity.
The above list is not exhaustive and the Compliance Officer will monitor customers' transactions on a day-to-day basis in order to define whether such transactions are to be reported and treated as suspicious or are to be treated as bona fide.

By registering as a user of, you consent to the terms of AML/KYC Policy without any exclusions or reservations. AML/KYC Policy is an integral part of Terms of Use you are to agree when registering on